Your privacy is critically important to us. This Privacy Policy explains how Folktale Venue collects, uses, and protects your personal information when you interact with us through our website, communications, and services.
Who We Are
Folktale Venue
91 CR 3010 N
Mount Pleasant, Texas
For any privacy-related inquiries, you can contact us at:
Phone: 903-414-6792
Information We Collect
We may collect the following types of personal information:
Contact Information: Name, phone number, email address
Communication Preferences: Your consent to receive promotional messages or appointment reminders via SMS or email
Usage Data: Information about your interaction with our website (e.g., IP address, browser type, cookies)
How We Use Your Information
We use your information to:
Send brochures, pricing details, and venue information
Confirm appointments and send reminders via SMS or email
Respond to inquiries and provide customer support
Improve our services and website experience
Send promotional updates about our events or venue (only if you opt in; you may unsubscribe at any time)
SMS Messaging (Text Messages) & A2P Compliance
By providing your mobile number, you consent to receive automated text messages from Board and Batten Events regarding your inquiries, bookings, and relevant updates.
Opt-Out: You may opt out anytime by replying “STOP”
Message Rates: Standard message and data rates may apply
No Sharing of SMS Consent Data:
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sharing Your Information
We do not sell or trade your personal information. All use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Children’s Privacy (COPPA Compliance)
We do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently received such information, we will take immediate steps to delete it.
If we become aware of such information, we will take immediate steps to delete it.
How We Protect Your Information
We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we follow industry best practices to help ensure your data is protected.
Your Privacy Rights
You have the right to:
Request access to your personal data
Request corrections to any inaccurate information
Request deletion of your data (subject to applicable legal obligations)
Withdraw consent for marketing communications
To exercise these rights, please contact us at [email protected]
Updates to This Policy
We may update this policy periodically. Any changes will be posted on this page with an updated effective date. We recommend reviewing this page occasionally to stay informed.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out to us:
Phone: 903-414-6792
Last updated on July 24th, 2025